Terms and Conditions

The material and/or information in this Site, including but not limited to the services, products, data, text, graphics, audio, video, links or other items, are provided by Safiya ApartHotel on an “as is” and “as available” basis.

We do not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability and fitness for a particular purpose arising from your use of this Site. We also disclaim such warranties, representations or endorsements sought to be imposed on us to the fullest extent permitted by law.

We shall not be responsible for any damages suffered as a result of your use of the information in this Site and we are not liable for any indirect, punitive or consequential damages howsoever arise from your use of this Site or the information contained herein. We also do not warrant or represent that access to the whole or part(s) of this Site, the materials, information and/or functions contained herein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

Changes and applicable law

The information contained in this Site may include technical inaccuracies or typographical errors. We
reserve the rights to make changes, corrections and /or improvements to the content of this Site without
notice at our absolute discretion. Your continued use of this Site following the posting of changes means
that you accept the changes.

Governing law

These terms and conditions shall be governed by and are to be construed in accordance with the laws
of United Arab Emirates.

Copyright and trademarks

The website and those of our partners including booking and other applications, text, graphics, designs,
audio and video clips, Hotel and destination information and all other content thereon are the property
of the Hotel and/or our partners.
You may use the Hotel website and its content solely for personal, non-commercial and private use
subject always to applicable copyright laws.
All trademarks, trade names, service marks and all other marks, whether registered or unregistered, on
Safiya ApartHotel website are owned by or licensed to the Hotel and their respective owners and may
not be used, reproduced or modified without the prior written approval.

General booking conditions

When you make a booking, your contract (which includes these terms and conditions) will be with Safiya
ApartHotel. All rates are subject to availability, all bookings are taken at the discretion of Safiya
ApartHotel.

Check-in time is from 14:00 & check-out at 12:00. After that time, the hotel may charge 50% of the full
accommodation rate for the additional use of the room until 6:00 p.m. After 6:00 p.m. the hotel will
charge 100% of the full accommodation rate.
* Note that children age 12 and older are charged the adult rate. Please include them in the number
entered in the No. of Adults box.
Safiya ApartHotel will send to you an e-mail message in step 3 of the reservation process, summarizing
the reservation validated by the Customer and confirming its receipt by the reservation site www. s afiya –
aparthotel-dubai .com

Booking cancellation;
No show will be charged at 100% of the total booking.
Booking cancelled between 20 and 13 days prior to arrival 14:00 Dubai time will be charged 20% of total
booking.
Booking cancelled between 12 and 8 days prior to arrival 14:00 Dubai time will be charged 40% of total
booking.
Booking cancelled between 7 and 4 days prior to arrival 14:00 Dubai time will be charged 60% of total
booking.
Booking cancelled between 3 days prior to arrival 14:00 Dubai time will be charged 100% of total
booking.

Taxes

Your Booking may be subject to fees and taxes in the relevant jurisdiction. As a result, you will be
required to pay such fees and taxes (including but not limited to VAT) as applicable and in accordance
with the existing legislation or any legislation that may be introduced in the future. Any tax liability,
including disclosure, connected with your Booking will be your responsibility.

Rights and refusal

We reserve the right to refuse you or any of your visitors, entry to the Apartment and cancel your
accommodation if, on arrival, we consider that you or your visitors, are under the influence of alcohol or
drugs, are unsuitably dressed or are behaving in a threatening, abusive or otherwise unacceptable
manner.

Your behavior

We reserve the right to require you or any of your visitors to immediately vacate your room, check-out
and leave the Apartment premises if we consider that you are behaving (or have behaved) in a
threatening, abusive or otherwise unacceptable manner which could trigger (or has triggered) a risk to
the safety and health of other guests or staff of the Hotel or are causing (or have caused) a disturbance
or annoyance to other Hotel guests or staff of the Hotel.
You must comply, and must ensure that all of your visitors comply, with all reasonable rules and
procedures in effect at the ApartHotel and notified to you, including but not limited to health and safety,
security procedures and any other legal requirements.
Under no circumstances may you take photographs of the Apartment premises to sell or for any other
commercial purpose.
You may not, and must ensure that any of your visitors do not, enter areas of the Apartment which are
indicated as being closed to the public.

Please be advised that smoking is not permitted in the Apartment, except in expressly designated
smoking rooms and outside areas. A fee equivalent to USD 125 (or the equivalent amount in local
currency at an exchange rate to be reasonably determined by us) for cleaning and deodorizing the room

and furniture may apply for smoking in any other Apartment room. Using bukhour, candles or any form
of open flame is not permitted in any the Apartment.
Subject to our managment approval and payment of a USD 125 (or the equivalent amount in local
currency at an exchange rate to be reasonably determined by us) damage deposit, pets are allowed at
the Apartments. Pets shall not be left unattended in your Apartment unless notified to the staff and

housekeeping. The deposit less any deduction for damages, if applicable, will be refunded upon check-
out.

Children under the age of 14 must be supervised by an adult at all times.

Property damages/loss

You are responsible for any loss or damage to the Apartment property, furnishings, fittings or equipment
(including, without limitation, towels and linen), caused by you or by any of your visitors. Amounts
required to remedy any damage caused will be charged at your sole expense.

Pools, waterways, water-activities

Please be advised that the use of pools, waterways, beaches, water parks and other water activities,
spas and health clubs is at your own risk. Safiya ApartHotel cannot be held responsible for any form of
personal injury, loss, damage, or death caused by the usage thereof (except that nothing affects the
liability of Safiya ApartHotel for death or personal injury caused by Safiya ApartHotel gross negligence
or wilful misconduct or any other liability which may not be excluded or limited by law).

Valuables

Money, jewellery and other valuables are brought to the Apartment at your own risk and must be placed
in the safe deposit box available in your room or at the reception.
To the extent permissible by any applicable law, no responsibility is accepted by Safiya ApartHotel,
Safiya Aparthotel legal representatives or persons used to perform an obligation of Safiya Aparthotel
(including our employees, affiliates, partners and agents) (“Representatives”), Safiya Aparthotel affiliates
and Representatives of Safiya Aparthotel affiliates for loss or damage to any guest property which is not
placed in a safe deposit box, except where such loss or damage is caused by the gross negligence or
wilful misconduct of Safiya Aparthotel, Representatives, affiliates and Representatives of Safiya
Aparthotel affiliates.
The liability of Safiya Aparthotel, Representatives, affiliates and Representatives of Safiya Aparthotel
affiliates for loss or damage to any guest property which is placed in a safe deposit box shall be limited
to USD 5,500 except where such loss or damage is caused by the gross negligence or wilful misconduct
of Safiya Aparthotel, Representatives, affiliates and Representatives of Safiya Aparthotel affiliates.
You must report any loss of or damage to your property immediately upon discovery, and must make
yourself available to assist with any reports made by us to the police. Safiya Aparthotel shall have no
liability to you if you fail to submit such notice immediately or you fail to assist with any reports to the
police.

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